The limits and capabilities that differ by tier. Everything else is included on every plan.
Included on every plan
AI Chatbot on your site & social channels
Knowledge base
AI lead capture
AI Landing Page + custom domain
WooCommerce catalog
Specialized AI agents
Automatic AI Blog Writer
Multi-language
AI Concierge
Customizable AI Chatbot Agent
Knowledge base
AI Lead-capture
Guided prompts & auto-engage
Agent skills
Multi-language
Event search (Eventbrite)
WooCommerce catalog
Channels
Website widget
Facebook Messenger
Instagram DMs
WhatsApp
Slack
Email handoff
Content & insights
Specialized AI agents
AI Landing Page + custom domain
AI Blog Writer
Inbox, chat history, stats & traffic
Platform login (Google)
Catalog browsing is included on every plan for both platforms. WooCommerce (catalog) connects by pasting your store address, with no API key and nothing to install: product search, categories, stock status, SKU lookup, customer reviews and product links. The Shopify row in the comparison is the full store integration: live inventory, cart, checkout, orders and returns. Both are covered in the AI Shopper Agent overview.
Feature
Individual
Professional
Business
Advanced
Plans & limits
Monthly messages (up to)
1,500
3,500
7,500
30,000
Team members
Solo
3
Unlimited
Unlimited
Company profiles
1
2
Unlimited
Unlimited
File storage
1 GB
5 GB
10 GB
25 GB
Integrations & channels
WooCommerce (catalog)
Shopify (full store integration)
✕
Zendesk
✕
APIs & webhooks
✕
✕
SMS & voice calls (Twilio)
✕
✕
AI Receptionist (Twilio)
✕
✕
Chatbot can email users
✕
✕
✕
Automation & actions
Task Lists
✕
Automatic knowledge updates
✕
✕
Page access & browser actions
✕
✕
✕
Insights & optimization
Chat evaluations
✕
✕
Sentiment analysis & weekly report
✕
✕
Branding & service
Remove NOEM branding
✕
Dedicated account manager
✕
✕
Content & marketing
Social Media Posts
✕
Video greeting
✕
✕
Comparison
noem.ai vs. the alternatives.
Same features. A fraction of the price. No seat math, no enterprise sales call.
Feature
noem.ai
Intercom
Drift
Starting price
$19.99/mo
$74/mo
$2,500/mo
Specialized AI agents
15+
1
1
Per-seat fees
None
$19/seat
$40/seat
Native Shopify & WooCommerce
✕
✕
30-day performance guarantee
✕
✕
Done-for-you
Skip the setup. We'll build your AI agent for you.
An onboarding specialist who's launched hundreds of noem.ai agents handles configuration, training, and deployment. You're live in 48 hours, without touching a single setting. Available on any plan as a one-time setup, priced to your store.
Custom training on your products, tone, and FAQs
Integrations wired to your stack: Shopify, WooCommerce, Zendesk, Zapier, Make, and 40+ more
30 days of post-launch tuning included
30-day guarantee: at least 30% more conversions or 80% less support load, or your setup's on us. No questions, no contracts.
Six capabilities you mix and match across the plans above. Hover any card for the detail.
01
Store integrations
Turn support into your sales funnel.
Shopify pulls your products, inventory, collections, cart, and orders straight from your store. WooCommerce connects by pasting your store address, with no API key: product search, categories, stock status, SKU lookup and reviews. Both display product cards inside the chat.
02
Multi-channel deployment
Meet customers where they already are.
SMS, WhatsApp, web, Slack, Shopify, WooCommerce, WordPress, Wix, SquareSpace, Google Tag Manager. Anything that accepts JavaScript, plus a REST API on Business plans and up.
03
Auto-updating training
Stays current without intervention.
Point noem.ai at any URL. It auto-pulls promotions, news, stocks, or pricing on an hourly or daily basis.
04
AI Blogs
Daily 2,000-word drafts in your inbox.
An AI blog writer that delivers polished 2,000-word drafts on your cadence. Meta tags, hero banner, reference links, and charts included.
05
Sentiment analysis
Weekly executive report of every conversation.
Tracks emotional tone in real-time, then distills thousands of interactions into a single weekly executive report that lands in your inbox.
06
Native integrations
Direct connections to the tools you already run.
Zendesk, Make.com, Zapier, n8n, PowerAutomate, and REST API. Direct integration, no extra glue. APIs and webhooks are on Business plans and up.
Yes. Drop in a card, pick any paid plan, and use your trial to build, train, and deploy your agent. Cancel before the trial ends and you won't be charged.
Tokens are one shared balance that meters all usage. A typical chat message uses about one token, but blogs, images, voice, files, API calls, and integrations cost more per task. So the "up to N messages/mo" on each plan is an upper bound: your real capacity depends on how the agent is used, not just message count.
No. You paste your store address and the agent reads your public catalog: product search, categories, stock status, SKU lookup, customer reviews and product links. There is nothing to install and no access token to generate, and it works on every plan including Individual. Order lookup, order tracking, returns and exact stock counts need store credentials and are not covered yet.
Yes. Upgrade or downgrade in a single click. Upgrades are prorated to the day; downgrades and cancellations take effect immediately. No contracts, no cancellation fees.
If a concierge we build for you doesn't deliver at least 30% more conversions or cut your support ticket volume by 80% within 30 days, your setup's on us, no questions, no contracts, no retention call.
Yes. Anything north of 30,000 messages, or that needs custom volume and integrations, get in touch and we'll design a plan around your operation.