End‑to‑end design, prompt engineering, knowledge‑base upload, tool/API integration (one connection), testing, staff onboarding call, and go‑live hand‑off documentation.

Yes. The setup fee gets your agent or chatbot built; a paid plan on Noem.ai keeps it running. Choose any tier on our pricing page, most chatbots fit on Professional, while AI agents usually need Enterprise.

While the timelines above give accurate time estimations, timelines might vary base on complexity and user readiness.

Absolutely. Your package includes several rounds of limited revisions.

If you’re not 100% thrilled during the build, we’ll give you your money back – no questions, no hassle, no hard feelings. 

Once it’s live and delivered, it’s yours – no take-backs, just results.

You do. All custom prompts, configs, and conversation data sit under your Noem.ai workspace; you can edit, clone, or export at any time.

You get 90 days of email support for fine‑tuning and questions. Ongoing support is included with your platform plan, or you can purchase premium SLA coverage.

Yes. We can connect to any platform that exposes a REST API. Any additional custom integrations are scoped during your discovery call and implemented at our flat hourly rate. You’ll get a cost estimate before we begin, so there are no surprises.