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Transform Your Cost Center into an Insight Engine.

The Sentiment Analysis Executive Insight Report transforms your support channels from a cost center into a strategic intelligence agency. Get the unfiltered, real-time business intelligence you need to outperform your competition, delivered directly to your inbox.

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May 26 – Jun 1, 2026 AI SENTIMENT ANALYSIS Lumen & Co. A leadership-ready summary of customer sentiment, friction, opportunity & the next actions to take. CONVERSATIONS 4,820 WEEKLY SAVINGS $16,067 HOURS SAVED 803.3 Conversation volume ▲ +18% w/w Mon Tue Wed Thu Fri Sat Sun Customer sentiment 81% positive Positive 81% Neutral 13% Negative 6% Generated by noem.ai

Trusted by teams who run on noem.ai

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NOEM makes me feel like I can finally move the needle for my business in ways I couldn’t before.
Paul RamseyFounder

You're a CEO, Not a Call Center Manager.

But when you ask your support team "What are our customers really saying?" the answer is always inconsistent, sanitized, or just plain missing. High churn and human filters mean you never get the whole story. They "never tell you all this stuff."

You already know that formal surveys and email forms are BS. They capture the polite lie, not the raw, unsolicited truth: the genuine "window into your client's audience," revealing exactly what keeps them up at night.

Depending on which human answers the phone, your customer's experience, and the data you might get, changes. Stop relying on luck.
The Sentiment Analysis Executive Insight Report guarantees actionable data drawn from a system designed to consistently capture the right answer.

Enterprise-Grade Sentiment Analysis. Zero Extra Cost.

Other platforms charge $50–$150 per agent, per month for AI-powered conversation insights.

We include it free with every noem.ai plan. No seat limits. No surprise invoices. Just answers.

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Executive reviewing a noem.ai sentiment analysis report
Noem saves me massive amounts of time and money while adding real value for my users. Easy to use, fair pricing, and it saves me a fortune in customer service costs.
Ryan DavisRyan DavisFounder · Bambw App
Through the use of noem.ai, we're able to offer 24/7, multi-lingual support to all of our customers simultaneously. To do this with human representatives would require multiple call centers with at least 50 agents at premium salary brackets, while still falling short of what noem.ai provides.
David AshleyDavid AshleyCFO · Interactive Life Force
noem has completely changed the way I work. It's made our workflow more efficient, more creative, and way more fun. I genuinely enjoy using noem.
Joe VegaJoe VegaChief Revenue Officer · Iconic Solutions
I set it up on Sunday and then on Monday there was this longer conversation that was handled. I'm glad those don't all go into our ticketing system because most of them are useless.
Chris BurresChris BurresCo-founder / Chief Scientist · MyVitalC

Here's What "Industry Standard" Actually Looks Like

You finally get your chatbot humming along, handling tickets, qualifying leads, maybe even closing sales. Then you think, "I should probably understand what my customers are actually feeling during these conversations."

So you check the pricing page for sentiment analytics. And your jaw hits the floor.

Executive shocked at competitor analytics pricing

Zendesk wants $115–$169 per agent/month for advanced analytics and sentiment reporting. Got a team of 10? That's up to $1,690/month, just to understand your own customer conversations.

Salesforce takes it further. Their Customer Experience Analytics add-on runs about $165 per user/month. Oh, and you'll need "additional CX Intelligence components" too. (Translation: more fees.)

Enterprise contact center suites? $70–$250 per user/month once you flip on the AI analytics. For a 20-person team, you're looking at $1,400 to $5,000 monthly before you've helped a single customer.

That's not analytics. That's a ransom note.

With noem.ai, Sentiment Analysis Comes Standard

Every noem.ai plan includes our full Sentiment Analysis Report. Not a watered-down version. Not a "starter tier." The whole thing.

Here's what you get, included:

Sentiment tracking across every conversation
See exactly how customers feel, message by message.
Escalation metrics
Know when (and why) conversations go sideways before they become 1-star reviews.
Topic and intent breakdowns
Understand what your customers actually want to talk about.
Revenue and product signals
Spot buying intent, upsell opportunities, and product feedback hiding in plain sight.
Action-plan outputs
Get concrete recommendations, not just pretty charts.

No per-agent fees. No per-message charges. No "contact sales for enterprise pricing." Just plug in your chatbot and start learning.

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We support SMS and WhatsApp. Text our chatbot and see how fast it replies.

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Do The Math: (It's Fun, We Promise)

noem.ai gives you everything: support, sales, insights, and security. Starts free, maxing out at just $99/month.

No hidden fees. No per-seat charges. No stripped-down tiers.

Team Size Competitor Cost (Monthly) Using noem.ai
5 agents $300 – $1,500 $0 extra
10 agents $600 – $3,000 $0 extra
25 agents $1,500 – $7,500 $0 extra
50+ agents $2,500 – $10,000+ $0 extra

That's not a typo. Whether you have 5 agents or 50, your sentiment analysis doesn't cost a penny more.

The competitors charge per seat because they can. We don't because we think that's ridiculous.

Build your ownSee our plans

What's Actually in the Report?

  • Conversation Sentiment Scoring. Every chat gets analyzed. Happy customers, frustrated customers, and everyone in between, tracked automatically so you can spot patterns before they become problems.

  • Escalation Intelligence. Which topics make customers ask for a human? Which responses diffuse tension? Stop guessing and start knowing.

  • Topic & Intent Analysis. Your customers are telling you exactly what they want. This report makes sure you're actually listening.

  • Revenue Signal Detection. "I'm thinking about upgrading" buried in a support ticket? Your chatbot caught it. Now you will too.

  • Actionable Recommendations. Data without direction is just noise. Every report includes specific next steps to improve customer experience and capture more revenue.

Executive reviewing the noem.ai sentiment analysis report

Work with the tools you already use.

noem.ai connects with your existing platforms.

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API

APIs, built-in integrations, and components to deeply integrate noem.ai into your systems.

On brand

Remove any noem.ai branding from the chat widget.

Always improving

Syncs with your systems and learns from previous interactions.

You're in great company

Don't just take our word for it — here's what builders and operators say about noem.ai.

This truly is an exceptional masterpiece! this SaaS platform seems capable of almost anything, without requiring much effort or configuration from the end user. All the powerful features are already built-in. In many cases, it’s as simple as checking a box, and everything just works.

noem makes me feel like I can finally move the needle for my business in ways I couldn’t before.

Simply brilliant!
When I met the woman who is now my wife, I thought: this girl will be the love of my life. After many years of a happy marriage, I remember that moment with immense gratitude. When I learned about NOEM, I thought something similar (of course, keeping things in perspective!!!): NOEM will be with me for many years to come, too.

noem is the AI platform I didn’t know I was waiting for. It just works – and delivers real, practical value.

Noem agent delivers real value. It can seamlessly handle up to 80% of customer interactions – answering FAQs, welcoming visitors warmly from the moment they land on your website, guiding them through product discovery, and even leading them into your funnel. It’s like having a trained team at your service around the clock.

Glad it’s not clogging our ticketing system with useless requests.

The Smart AI I've Been Searching For! I've tried so many "smart" AI chatbots, and honestly, they've all been a letdown. Then I found Noem.ai, and it completely surpassed my expectations.

I can actually hand off work to this AI and trust it to get the job done right. The training is incredibly accurate, and it understands my data perfectly.

The rise of a superstar!
I’ve been using noem.ai and I have to say, I'm going to make it a part of my main core workflow. The automation is solid - being able to set up content creation, social scheduling, and even Shopify tasks with almost zero friction is a huge win, especially if you’re juggling a lot of projects.

This tool gives you like 5 tools in one!

they also have welcome videos with all types of instructions on how to set them up for maximum performance.
Who needs instructions? I tossed them out the window because I was familiar with past like programs. Well, this is not a program like past programs.

Once you train your little noems those little workers show up with all types of things in your email box before you even get up to make a cup of coffee.

As someone experienced with various dedicated chatbot platforms, I found Noem.ai’s pre-trained agents to be exceptional time-saving tools for my individual workflow.

Turn Your Chat Into a Checkout in 3 Steps

Turn your biggest cost center into your newest revenue stream. No coding required.

  1. 1

    One-Click Connect

    Log in with Shopify. noem.ai automatically syncs with your products, orders, and store policies in seconds.

  2. 2

    Customize & Control

    Set your brand voice. Tell noem.ai to be strictly professional or friendly and emoji-loving. It's your call.

  3. 3

    Go Live & Start Selling

    Instantly activate your 24/7 sales agent. Stop answering repetitive questions and watch recovered carts appear on your dashboard.

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