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Transform Your Cost Center into an Insight Engine.
The Sentiment Analysis Executive Insight Report transforms your support channels from a cost center into a strategic intelligence agency. Get the unfiltered, real-time business intelligence you need to outperform your competition, delivered directly to your inbox.
Trusted by teams who run on noem.ai
NOEM makes me feel like I can finally move the needle for my business in ways I couldn’t before.
You're a CEO, Not a Call Center Manager.
But when you ask your support team "What are our customers really saying?" the answer is always inconsistent, sanitized, or just plain missing. High churn and human filters mean you never get the whole story. They "never tell you all this stuff."
You already know that formal surveys and email forms are BS. They capture the polite lie, not the raw, unsolicited truth: the genuine "window into your client's audience," revealing exactly what keeps them up at night.
Depending on which human answers the phone, your customer's experience, and the data you might get, changes. Stop relying on luck.
The Sentiment Analysis Executive Insight Report guarantees actionable data drawn from a system designed to consistently capture the right answer.
Enterprise-Grade Sentiment Analysis. Zero Extra Cost.
Other platforms charge $50–$150 per agent, per month for AI-powered conversation insights.
We include it free with every noem.ai plan. No seat limits. No surprise invoices. Just answers.

Noem saves me massive amounts of time and money while adding real value for my users. Easy to use, fair pricing, and it saves me a fortune in customer service costs.

Through the use of noem.ai, we're able to offer 24/7, multi-lingual support to all of our customers simultaneously. To do this with human representatives would require multiple call centers with at least 50 agents at premium salary brackets, while still falling short of what noem.ai provides.

noem has completely changed the way I work. It's made our workflow more efficient, more creative, and way more fun. I genuinely enjoy using noem.

I set it up on Sunday and then on Monday there was this longer conversation that was handled. I'm glad those don't all go into our ticketing system because most of them are useless.

Here's What "Industry Standard" Actually Looks Like
You finally get your chatbot humming along, handling tickets, qualifying leads, maybe even closing sales. Then you think, "I should probably understand what my customers are actually feeling during these conversations."
So you check the pricing page for sentiment analytics. And your jaw hits the floor.

Zendesk wants $115–$169 per agent/month for advanced analytics and sentiment reporting. Got a team of 10? That's up to $1,690/month, just to understand your own customer conversations.
Salesforce takes it further. Their Customer Experience Analytics add-on runs about $165 per user/month. Oh, and you'll need "additional CX Intelligence components" too. (Translation: more fees.)
Enterprise contact center suites? $70–$250 per user/month once you flip on the AI analytics. For a 20-person team, you're looking at $1,400 to $5,000 monthly before you've helped a single customer.
That's not analytics. That's a ransom note.
With noem.ai, Sentiment Analysis Comes Standard
Every noem.ai plan includes our full Sentiment Analysis Report. Not a watered-down version. Not a "starter tier." The whole thing.
Here's what you get, included:
Sentiment tracking across every conversation
Escalation metrics
Topic and intent breakdowns
Revenue and product signals
Action-plan outputs
No per-agent fees. No per-message charges. No "contact sales for enterprise pricing." Just plug in your chatbot and start learning.
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Text +1 (858) 947-1142Do The Math: (It's Fun, We Promise)
noem.ai gives you everything: support, sales, insights, and security. Starts free, maxing out at just $99/month.
No hidden fees. No per-seat charges. No stripped-down tiers.
That's not a typo. Whether you have 5 agents or 50, your sentiment analysis doesn't cost a penny more.
The competitors charge per seat because they can. We don't because we think that's ridiculous.
What's Actually in the Report?
Conversation Sentiment Scoring. Every chat gets analyzed. Happy customers, frustrated customers, and everyone in between, tracked automatically so you can spot patterns before they become problems.
Escalation Intelligence. Which topics make customers ask for a human? Which responses diffuse tension? Stop guessing and start knowing.
Topic & Intent Analysis. Your customers are telling you exactly what they want. This report makes sure you're actually listening.
Revenue Signal Detection. "I'm thinking about upgrading" buried in a support ticket? Your chatbot caught it. Now you will too.
Actionable Recommendations. Data without direction is just noise. Every report includes specific next steps to improve customer experience and capture more revenue.

Work with the tools you already use.
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API
APIs, built-in integrations, and components to deeply integrate noem.ai into your systems.
On brand
Remove any noem.ai branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
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