Overview #
Noem.AI offers a versatile AI ChatBot engine that integrates seamlessly into any web platform. This guide is an index: it summarizes what you configure for a chatbot and links out to the dedicated, in-depth guide for each area, including every platform and channel you can deploy to.
Summary #
Your AI ChatBot will reflect a custom personality and functionality based on your configuration. Below are key properties to configure:
- Profile Picture
- Display Name: Name shown in the chat window.
- Chat Window Header (optional): Header atop chat windows for branding and links.
- Initial Welcome Message: Opening message for each interaction, customizable with HTML and dynamic variables like [DisplayName].
For the full breakdown of styling, branding, and welcome-message options, see Setting Up Your Own Chatbot – Design.
Instructions #
The cornerstone of your ChatBot setup, instructions define behavior and functions:
- Keep instructions in a simple format for easy reference.
- Clearly define roles and functions, including actions like sending emails and invoking APIs.
Domains #
Specify domains where the ChatBot operates for security. Allow any domain by leaving this empty.
Tip: Instruct the ChatBot to respond in the user’s language for improved interaction.
AI ChatBot: Functions #
Summary #
Enhance your AI ChatBot beyond replies with actions and integrations:
- Send Emails: Automated email alerts and notifications.
- Rate Customer Interaction: Feedback collection from users.
- Call APIs: Execute advanced tasks like account updates or product queries.
- Common Functions: File creation, erasing a thread, fetching web content, and triggering local browser events.
Send Emails #
Predefined email triggers based on user interaction: Send an Email to Company Rep, Report a Bug to Customer Support, Report Feedback to Product Manager, and Send Leads to Sales Manager. For the full setup, including the “When to use” trigger field for each toggle, see AI Chatbot Actions – Email.
Rate Customer Interaction #
Solicit and interpret user feedback on ChatBot interactions.
Call APIs #
Execute predefined tasks through server-to-server HTTP requests: define the API name, description, endpoint URL, and headers. This also covers triggering inbound automations via API or webhook. For the full setup, see AI Chatbot Actions – APIs / Webhooks.
Common Functions #
These functions are commonly used in advanced bots:
- Allow users to request the creation of files: PDF, HTML, CSV, Images, Charts.
- Allow erasing a thread.
- Fetch Web Content: let the bot read external pages. See Agents Web Content Fetching.
- Trigger Events: have the bot trigger local events in the browser so it can execute local code. See How to Trigger Browser Events from Your AI Chatbot on Noem.ai.
AI ChatBot: Test and Deploy #
Summary #
Deploy your customized ChatBot into your website with these steps:
- Configure ChatBot: Set style, instructions, functions, and integrations.
- Local Testing: Use the Test button to simulate interactions.
- Choose a Deployment Method: Pick the platform or channel guide below that matches how you want to publish your chatbot.
Tip 1: Test thoroughly to ensure accurate responses and functionality.
Tip 2: Maintain chat history for review and improvement.
Website & CMS #
- WordPress: install the chat widget on a WordPress site.
- Wix: install the chat widget on a Wix site.
- Squarespace: install the chat widget on a Squarespace site.
- Any Website: the manual code snippet for any site that accepts custom HTML/JS.
- Embed in a Specific Section of Your Website: embed the chat window inline in a page element instead of the default floating widget.
- Noem Hosted AI Website / Landing Page: publish a chatbot-first landing page hosted by Noem AI, no site of your own required.
E-commerce #
- Shopify: connect your chatbot to a Shopify store. See also Shopify Settings for how product search behaves once it’s connected.
- WooCommerce: connect your chatbot to a WooCommerce catalog.
Messaging & Channels #
- WhatsApp: connect your chatbot to a WhatsApp Business number.
- Facebook Messenger and Instagram (Meta): connect your chatbot to Messenger and Instagram DMs.
- Slack: bring your chatbot into a Slack workspace.
- Twilio (SMS and Incoming Calls): connect your chatbot to SMS text messages and inbound phone calls.
Automation, Analytics & Testing #
- Google Tag Manager: send chatbot events to GTM for analytics.
- Trigger via API / Webhook: start or drive a conversation from your own backend.
- Test with a Chrome Extension: preview your chatbot on any live page before you deploy.
AI ChatBot: Chat History #
Summary #
Review and analyze ChatBot interactions:
- View user details and message history.
- Monitor interaction ratings and feedback.
Tip: Use history to refine instructions and improve user experience.
This guide equips you with the knowledge to effectively set up, deploy, and manage an AI ChatBot using Noem.AI. Each linked guide above covers the full step-by-step setup for its platform or channel, so this page stays accurate as those guides evolve.
