How to Create and Deploy Your Own Custom Chatbot for Your Business

Introduction to Noem AI’s Custom Chatbots #

Noem AI allows businesses to create fully customized AI-powered chatbots without any coding knowledge. Whether you need a chatbot for customer support, sales, or education, Noem AI provides an intuitive, no-code platform to build, customize, and deploy chatbots tailored to your business needs.

Key Features of Noem AI Chatbots #

• No Coding Required – Easily set up and train your chatbot with custom instructions.
• Pre-Built Templates – Choose from three chatbot types:
  • Customer Support – Handle inquiries, FAQs, and issue resolution.
  • Sales Representative – Assist customers with product recommendations and lead generation.
  • Education Tutor – Provide learning assistance, explanations, and interactive education.
• Custom Instructions – Define the chatbot’s role, behavior, and responses to match your business needs.
• Website & Platform Integration – Deploy your chatbot on your website, WordPress, WhatsApp, Slack, and more.

Important: Some advanced AI functions are only available for Noem AI’s custom agents. Public chatbots do not support functions such as file generation, advanced scheduling, or in-depth API calls. Ensure you enable only the appropriate functions for public chatbot use.

Step-by-Step Guide: Creating a Custom Chatbot #

Step 1: Access the Custom Chatbot Creation Tool #

1. Navigate to “My Projects” in Noem AI.
2. Scroll down and click on “New Project.”
3. Click on “Chatbot.”

This will open the custom chatbot creation section, where you can configure the chatbot’s role, instructions, and deployment settings.

Step 2: Configure the Chatbot’s Capabilities #

Noem AI chatbots can be fully customized to align with your business goals.

1. Choose a Chatbot Template #

Select from one of three pre-configured chatbot types:

• Customer Support Chatbot – Handles FAQs, customer inquiries, and issue resolution.
• Sales Representative Chatbot – Assists users in finding products, generating leads, and answering sales-related questions.
• Education Tutor Chatbot – Provides guidance, answers educational questions, and offers interactive learning.

Users can also skip the templates and provide completely custom instructions based on their specific needs.

2. Define Chatbot Instructions #

• Clearly outline the chatbot’s role, objectives, and response style.
• Set rules and guidelines for how it should interact with users.
• Define responses for common queries and potential edge cases.

Step 3: Customize the User Interface #

1. Chat Window Settings #

• Bot Profile Picture – Upload an image to personalize your chatbot.
• Chat Window Header – Define the chatbot’s display name.
• Initial Welcome Message – Set an introductory message (supports HTML/Markdown).

2. Help Link (Optional) #

• Add a link to FAQs, documentation, or additional support resources.

3. Auto Engage Message #

• Define an automatic greeting when a user interacts with the chatbot for the first time.

4. Sample Commands (Optional) #

• Predefine common user queries to guide interactions.
  • Example: “What are your business hours?”
  • Example: “Can you help me find a product?”

Step 4: Deploying and Integrating the Chatbot #

Once your chatbot is configured, it can be deployed on multiple platforms.

1. Deploy as a Public Chatbot #

• Noem AI allows you to test and deploy your chatbot for public use.
• Important: Advanced AI functions will not work properly when deployed as a public chatbot. Ensure advanced features are only enabled for internal Noem AI custom agents.

2. Website Integration #

• Generate a code snippet to embed the chatbot on your website.
• Copy and paste the following script into your website’s HTML:

html

CopyEdit

<script src=”https://app.noem.ai/js/ChatBot.js”></script>

<script>

        //(optional) Current user. You can exclude this for generic conversations.

        let currentUser = { 

            userId: null, // id or email

            displayName: ‘user’, // display name

            profilePic: null, // url to profile pic

            email: null // User email. Required if you want to send emails to user

        };

        //(optional) set options for the bot.

        let nbOptions = {

            “disableCSS”: false,

            “disableFabButton”: false,

            “centered”: false,

            “enableFileUpload”: false,

            “enableToolbar”: false,

            “enableTextToSpeech”: false,

            “sendButtonText”: “send”,

            “stopButtonText”: “send”,

            “inputMessagePlaceHolderText”: “Type your message here…”

        };

        const bot = new ChatBot(‘YOUR_API_KEY_HERE’, currentUser, null, nbOptions);

        bot.init();

</script>

Ensure you replace “YOUR_API_KEY_HERE” with your actual API key.

3. Approved Domains #

• Specify which domains are authorized to host your chatbot.

4. Google Tag Manager Integration #

• If Google Tag Manager is installed, Noem AI will automatically detect and send events for chatbot interactions.

5. WordPress Integration #

• Download and install the Noem AI Chatbot WordPress plugin.
• Navigate to Plugins > Add New, upload the plugin, and activate it.
• Copy your API Key into the settings panel to connect your chatbot.

6. WhatsApp Integration #

To integrate Noem AI chatbots with WhatsApp:

1. Open Facebook Developers and create a WhatsApp application.
2. Add a phone number and configure the Webhook fields with the provided Callback URL and Verify Token.
3. Subscribe to “messages” events in Webhook settings.
4. Copy your Access Token and Phone Number ID for WhatsApp API communication.
5. Test by sending a message to the registered phone number.

7. Slack Integration #

To deploy the chatbot on Slack:

1. Open Slack API and create a new app.
2. Enable Event Subscriptions and paste the provided Request URL.
3. Subscribe to the “message.im” bot event.
4. Enable “Message Tab” and allow users to send messages.
5. Add chat:write permissions and install the bot in your Slack workspace.

Step 5: Testing and Managing Your Chatbot #

1. Test the Latest Version #

Before deployment, you can test the chatbot’s responses and behavior in the Noem AI platform.

2. Manage API Keys & Access Control #

• API keys are required for website, WordPress, WhatsApp, and Slack integration.
• Secure and manage API keys in the Noem AI dashboard.

3. Monitor & Improve Chatbot Performance #

• Review chatbot interactions to improve responses and refine instructions.
• Modify responses and settings as needed to align with business needs.

Build and Deploy Your AI Chatbot Today #

With Noem AI, businesses can create and deploy custom AI chatbots quickly and efficiently. Whether you need a chatbot for customer service, sales, or education, Noem AI provides all the tools necessary for customization and deployment.

By following this guide, you can design, train, and integrate your chatbot into multiple platforms, helping you engage with users more effectively.

Get started today and bring AI-powered conversations to your business!