My Users

Invite teammates, share workspace usage, and assign access to projects

Overview #

My Users lets you invite additional people into your Noem.ai workspace so your team can collaborate under a single subscription. This is useful when you want multiple users to build, manage, and operate chatbots and agents without everyone needing separate accounts.

In Noem.ai, team activity is centralized: any usage generated by invited users (messages, agent runs, automations, etc.) is counted under the workspace owner’s subscription allowance and billing. After a user is added, you can also assign them to specific projects so they only work where you need them.

Where to find My Users #

1. Log in to Noem.ai
2. Open Settings from the left menu
3. Click My Users

You’ll land on the Users page with three main areas:

• Members (your users list)
• Add Team Member (invite form)
• Logs (audit trail of changes)

Seats and shared subscription usage #

Your plan determines how many users (seats) you can have:

• Free: 1 seat
• Individual: 1 seat
• Professional: 3 seats
• Business: Unlimited seats

All users inside the workspace share the same monthly allowance (shown in your pricing as chat messages/tokens per month). In other words: all team members’ token/message consumption is deducted from the owner’s account, which simplifies billing and reporting.

Invite a user #

1. Scroll to Add Team Member
2. Enter the user’s email address
3. Click Invite

Member status #

• Pending: invited, but not accepted yet (if your UI shows it)
• Active: user accepted and has access (as shown in the Members table)

Remove a user #

To remove a user, click the trash icon on the far right of the member row. This immediately revokes access to the workspace.

Best practice: remove users who no longer need access to keep usage and security tight.

Assign users to specific projects #

The banner on the page reflects the intended workflow: once a member is added, you can add them to specific projects.
Typical ways to do this (depending on your project settings):

• Open My Projects, select a project, and add the user under that project’s settings/members area
• Or manage access through your project’s share/collaboration controls (if available)

This helps you keep teams organized (Support team in Support project, Sales team in Sales project, etc.).

Logs (audit trail) #

At the bottom, Logs records actions like:

• Invites sent
• Members added/removed
• Invitation removals

This is useful for tracking who changed what and when—especially in Business workspaces with many users.

Troubleshooting #

• Invite not received: ask them to check spam/junk, confirm email spelling, then re-invite.
• Can’t add another user: you’re likely at your seat limit for your plan. Upgrade or remove a user first.
• Usage runs out faster than expected: multiple active members increase total consumption. Review workspace usage and consider upgrading.